We sincerely appreciate your patience with the updated office policies. They are intended to keep you safe!
The following are our updated policies in the wake of COVID-19, as stipulated and recommended by the Maryland Department of Health, the Centers for Disease Control, and the American Medical Association:
If you are not feeling well, please cancel your appointment. We want you to be healthy and safe! We ask that you please give us as much notice as possible so that other patients may benefit from any time openings with the newly updated, limited schedule. Symptoms of COVID-19 include: fever and/or chills, cough, shortness of breath, difficulty breathing, fatigue, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting, and diarrhea. If you have any of these symptoms, please contact the practitioner and, subsequently, your primary care physician.
Your updated COVID-19 consent form and pre-screening forms must be filled out, signed, and submitted electronically prior to your appointment. The consent form only needs to be completed once. The pre-screening form must be completed prior to every treatment you have over the next three months and possibly continued beyond that time. These forms will be sent to you via email. Please contact us at email@example.com if you need to update your email address or sign directly into the scheduling system waypointih.janeapp.com to update your email address.
If you need to use paid parking, we recommend that you wear a glove to utilize the kiosk and dispose of said glove in the trash bins located near the kiosks.
For your safety, the safety of the practitioner, and the safety of other patients, we ask that you please wear a mask inside the building at all times, including during treatment. We reserve the right to deny treatment to any patient who does not comply with this request. As per the regulation, masks are available at the office should you need one. We ask that you utilize your own mask if possible, as medical supplies are in limited supply and high demand.
Hand sanitizing stations will be available upon entry to the building, in the waiting area, and in each treatment room. Please sanitize your hands upon arrival at the station or in the restroom.
We are doing our best to create a space where patients will not interact with one another. In the event that another patient is in the office at the same time, please stay 6 ft. away from one another.
The practitioner will be wearing a face mask and gloves for each treatment and will utilize rigid hand washing protocols when gloves are not applicable.
The practitioner will be self-screening daily for COVID-19 symptoms by logging temperature and self-monitoring for any COVID-19 related symptoms. The practitioner will cancel appointments if there is any concern of infection and will also get tested.
The practitioner will be using an infrared thermometer to measure your temperature upon arrival. We will not treat any patient who measures with an elevated temperature.
HEPA filters have been placed in each room. This is required in smaller office spaces to improve ventilation and help remove airborne particles. https://www.epa.gov/indoor-air-quality-iaq/what-hepa-filter-1
Treatment rooms, all utilized surfaces, and high-traffic touch areas are disinfected with EPA- registered disinfectant spray or wipes specific for use against SARS-CoV-2 (the virus that causes COVID-19) between each patient.
Any sheets used are washed with scent and dye-free detergent in high temperature water, utilizing the sanitize function on both the washer and dryer.
The restroom is cleaned with EPA-registered disinfectant between each use.
Maryland Department of Health’s COVID-19 information page can be found here:
The CDC’s COVID-19 information can be found here: https://www.cdc.gov/coronavirus/2019-ncov/index.html